STANDARD TERMS AND CONDITIONS

Effective Date: June 1, 2026

1. ACCEPTANCE OF TERMS

These Terms and Conditions ("Terms") govern access to and use of the Concealed Defense, LLC website, online services, training registrations, and related services. By accessing this website, registering for a class, submitting an inquiry, purchasing services, or otherwise interacting with Concealed Defense, LLC ("Company"), you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the website or register for services.

2. ELIGIBILITY

Individuals must be at least eighteen (18) years of age to independently register for training or services.

Minors may participate in eligible training programs only with the consent, participation, and signature of a parent or legal guardian, and only when permitted by applicable law and Company policy.

The Company reserves the right to verify age and identity.

3. TRAINING REGISTRATION AND PAYMENT

Registration for training courses is not guaranteed until payment has been received and confirmed by the Company.

All training fees must be paid in full prior to the scheduled class unless otherwise approved in writing by the Company.

The Company reserves the right to cancel, reschedule, or deny registration at its discretion.

4. CANCELLATION, REFUNDS, AND RESCHEDULING

Students who cancel at least forty-eight (48) hours prior to the scheduled class start time shall be entitled to a full refund.

Students who cancel less than forty-eight (48) hours before the scheduled class start time shall not be entitled to a refund.

The Company may, at its sole discretion, allow one (1) rescheduling opportunity for cancellations made within forty-eight (48) hours of the scheduled class.

Failure to attend a scheduled class without notice shall be considered a no-show and shall not be eligible for a refund.

The Company reserves the right to reschedule classes due to instructor illness, facility issues, severe weather, safety concerns, range closures, emergencies, or other circumstances beyond the Company's reasonable control.

5. SAFETY REQUIREMENTS AND CONDUCT

The Company maintains a strict commitment to safety.

The Company reserves the right to deny participation, remove, dismiss, or refuse service to any individual for any lawful reason, including but not limited to:

​(a) Unsafe firearm handling;

​(b) Intoxication or suspected impairment by alcohol, drugs, or controlled substances;

​(c) Refusal to follow instructor directions;

​(d) Violation of range rules or safety procedures;

​(e) Disruptive, threatening, or inappropriate behavior; or

​(f) Any conduct that, in the Company's judgment, presents a safety concern.

Removal from training for safety violations or misconduct may occur without refund.

6. FIREARMS TRAINING ACKNOWLEDGMENT

Participation in firearms training requires execution of a separate Firearms Training Liability Waiver and Assumption of Risk Agreement.

Completion of registration does not waive this requirement.

Failure to execute required waivers may result in denial of participation without refund.

7. INTELLECTUAL PROPERTY

All website content, logos, graphics, text, training materials, videos, documents, and other materials provided by the Company are the property of Concealed Defense, LLC unless otherwise indicated.

No material may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent of the Company.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company's total liability arising from any claim related to the website, training registration, or services shall not exceed the amount paid by the user for the specific service giving rise to the claim.

The Company shall not be liable for indirect, incidental, consequential, special, or punitive damages.

Nothing in these Terms shall be construed as a guarantee of training outcomes, legal outcomes, personal safety, or future performance.

9. MARKETING AUTHORIZATION

Unless otherwise prohibited by written agreement, the Company may identify customers as clients and may use photographs, testimonials, reviews, project descriptions, logos, or related materials for marketing and promotional purposes.

Any customer may opt out of such use by providing written notice to the Company.

10. DISPUTE RESOLUTION

The parties agree to attempt to resolve disputes through good-faith negotiation.

If a dispute cannot be resolved through negotiation, the parties agree to participate in mediation before initiating arbitration.

Any dispute not resolved through mediation shall be submitted to binding arbitration.

The arbitration shall be conducted in Pierce County, Washington.

Judgment upon any arbitration award may be entered in any court having jurisdiction.

11. GOVERNING LAW

These Terms shall be governed by and construed under the laws of the State of Washington.

12. ELECTRONIC COMMUNICATIONS

The use of electronic signatures, electronic acknowledgments, online registrations, and electronic communications shall be deemed legally valid and enforceable to the fullest extent permitted by law.

13. FORCE MAJEURE

The Company shall not be liable for delays, interruptions, cancellations, or failures to perform resulting from causes beyond its reasonable control, including natural disasters, severe weather, acts of government, utility failures, civil unrest, emergencies, or similar events.

14. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties regarding website use and training registration and supersede all prior discussions, representations, or understandings concerning such matters.

CONCEALED DEFENSE, LLC

Website Terms and Conditions